2019-24
STRATEGIC PLAN

COMMUNITY

  • Develop and lead broader community consultation and engagement programs.
     

  • Engage and consult with individuals and the community to understand their needs, and reflect these in future services, programs and advisory efforts.
     

  • Enhance our capabilities to design, promote and report on programs and services based on identified community needs.

LEADERSHIP

  • Build the profile of the Deaf community in the broader community.
     

  • Be an influencer across the broader community to facilitate social change.
     

  • Build leadership capacity in the Deaf community. 
     

  • Enhance Deaf Services’ leadership position and presence.

INNOVATION
& GROWTH

  • Align, expand and deliver Deaf Services’ programs nationally to meet community needs 
    and expectations.

     

  • Partner with organisations to provide programs and services across the continuum of community needs.
     

  • Develop a research and innovation culture that informs service design and delivery.

CULTURE 
& CAPABILITY

  • Build an inclusive organisation founded in Deaf culture, community and language.
     

  • Grow a highly skilled, engaged and valued workforce through quality, training and skills development.
     

  • Invest in innovative systems and processes that fit the organisation and support future growth.

ANNUAL REVIEW | 2018/19

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